WeightWatchers.com is designed to work on any modern device with a current browser. Here's what you need for the best experience.

Supported Browsers & Operating Systems

We support the latest versions of:

• Chrome (Windows, Mac, Linux)

• Safari (Mac, iOS)

• Firefox (Windows, Mac, Linux)

• Edge (Windows)

• Chromium-based browsers including Brave, Opera, and Vivaldi (Windows, Mac, Linux)

Your browser should auto-update to the latest version. If you're on an older device, you can still access WW, but some features may not work as smoothly. For the best experience, keep your browser and operating system current.

Minimum Requirements

• Modern browser released within the last 2 years

• JavaScript enabled (enabled by default in all modern browsers)

• Cookies enabled for login and personalization

• Internet connection (broadband recommended for videos and live features)

Enabling Cookies

Most sites, including WW, use cookies to keep you logged in and remember your preferences. Cookies are enabled by default in modern browsers. If you're having trouble logging in:

• Check that cookies are enabled in your browser settings

• Clear your browser cache and try again

• If issues persist, try a different browser

For details on how we use cookies, see our Privacy Policy.

Troubleshooting

Not loading properly?

• Refresh the page

• Clear your browser cache

• Try a different browser

• Make sure JavaScript is enabled

Videos not playing?

• Your browser should handle video playback automatically

• Check your internet connection speed

• Try the WW mobile app instead

Still having trouble?

• Contact our support team at techsupport@weightwatchers.com

• We're here to help you get up and running