WHAT INFORMATION ABOUT ME IS COLLECTED ON OUR WEBSITE OR THROUGH OUR INTERNET PRODUCTS?
We collect two types of information: personally identifiable information and non-personally identifiable information.
Personally Identifiable Information
You do not have to provide us with any Personally Identifiable Information to visit our Website. However, if you choose to withhold requested information, you may not be able to visit all sections of our Website or use all of our Internet Products, such as subscribing to our online weight loss tools, or posting content to any Community Area on our Website. A “Community Area” means any blog, personal page, group page, message board, bulletin board, recipe swap, or similar activity. In addition, we may not be able to provide you with some of the other Internet Products dependent upon the collection of such information, such as a personalised WeightWatchers.co.uk home page.
Non-Personally Identifiable Information
When you become a community user of our Website, subscribe to one of our current Internet Products, or in connection with other Internet Products we may make available on our Website from time to time, we also may collect information that by itself cannot be used to identify or contact you, such as demographic information (like age, profession or gender) and health information (like current weight) ("Non-Personally Identifiable Information"). Non-Personally Identifiable Information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website. Non-Personally Identifiable Information is used to help us understand who uses our Website and to improve and market our Website in general and our Internet Products in particular.
Information from Other Sources
We may also supplement the information we collect with information from other sources to assist us in evaluating and improving our Website and Internet Products, to determine your preferences so that we can tailor our Website and Internet Products to your needs, and/or to study nutritional, weight loss, behavioural and fitness questions in general.
WHO OPERATES THIS WEBSITE AND WHERE ARE OUR SERVERS LOCATED?
This website is operated by WeightWatchers.co.uk Limited, a company incorporated in England and Wales (company registration no. 04354837) and its registered office is at Third Floor, Hines Meadow, St. Cloud Way, Maidenhead, Berkshire, SL6, 8XB, United Kingdom. When you provide us with your Personally Identifiable Information, you acknowledge that this information may be stored and processed on servers located outside the European Economic Area ("EEA") and you consent to your Personally Identifiable Information being exported outside the EEA and being stored and processed at our discretion on any of our servers wherever located.
WHERE AND WHEN IS INFORMATION COLLECTED ON OUR WEBSITE OR THROUGH OUR INTERNET PRODUCTS?
We may collect information (including information that is Personally Identifiable Information) from you in different manners and at different places and times on our Website, such as when you become a community user on our Website or subscribe to one of our Internet Products. We also may collect information from you in connection with, or through, other Internet Products we may make available on our Website from time to time. The following is a description of the areas and/or manners in which we primarily collect information about you.
Becoming a Community User and Subscriber
In order to access certain Internet Products on our Website, such as Community Areas, weight loss tools and food database, you must first complete certain steps to become either a community user or a subscriber. During these steps, you may be required to provide us with information (including Personally Identifiable Information) such as name, postcode and email address, and, if you subscribe to one of our Internet Products, credit card and billing information. This information is used to help us understand who uses our Website, to improve our Website and our Internet Products, to contact users about requested Internet Products and/or for subscription billing purposes. It is optional for you to provide demographic information (such as profession and number of children), but providing this information is encouraged so we can provide a more personalised experience on our Website.
What Are Cookies?
“Cookies” are small text files that are stored by your web browser (e.g., Internet Explorer or Safari) on your computer’s hard drive or on your mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a “memory” for a website, enabling it to recognise a user and respond appropriately.
Websites use both session cookies and persistent cookies. Session cookies are temporary cookies that expire (and are automatically erased) when you close your browser. Persistent cookies usually have an expiration date far into the future and thus stay in your browser until they expire, or until you manually delete them. We use persistent cookies for functionalities like the “Remember me on this computer” feature, which makes it possible for you to return to the site without having to log in. In addition to cookies set by the website you are visiting (first party cookies), both session and persistent cookies may be set by others (third party cookies). For example, analytics firms, social media sites and advertising networks may all set cookies when you visit other sites with which they have relationships.
What Types of Cookies Do We Use?
The cookies generated when you visit our website fall into the following categories:
Strictly necessary cookies. These cookies enable services you have specifically asked for. No consent is required for the use of these cookies.
For example, when you subscribe to one of our Internet Products or register as a community user, we use session cookies to signal that you are logged in so that you are able to use community or subscriber features of the Website, and persistent cookies to provide automatic login.
Performance cookies. These cookies collect anonymous information about how you use the Website. By using the Website or becoming a community user or subscriber, you agree that we can place these types of cookies.
We use performance cookies for web analytics, which allow us to statistically monitor how people are using our Website, to help us improve our online offerings as well as to test different design ideas for particular pages. We work with independent measurement and research companies to perform these services for us, so some of these cookies may be set by a third party company.
We may also use performance cookies to track the effectiveness of advertising purchased on third party sites, and to support our affiliate program by letting our affiliate sites know that a visitor to one of their sites later purchased a product or service on our site.
Functionality cookies. These cookies allow our Website to remember choices you make to improve your experience (such as your unit of measurement preferences) and to provide enhanced, more personal features (such as information about your browser and whether you have configured your Website tools), and to improve response speed and efficiency by storing certainly frequently-accessed information. By using the Website or becoming a community user or subscriber, you agree that we can place these types of cookies.
Some of our third party advertisers use their own anonymous cookies to track how many people have seen a particular ad, or to track how many people have seen it more than once. The companies that generate these cookies have their own privacy policies, and we have no access to these cookies. These third party ad cookies may be used by those third parties to anonymously target advertising to you on other websites, based on your visit to our Website.
You may "opt-out" of certain tracking on our Website and other websites by various advertising companies by going to the Your Online Choices site. You can also visit the trade body representing these advertising platforms for more information: Network Advertising Initiative. They have provided a one-stop place that gathers all of the opt-out controls. Please bear in mind that there are many more networks listed on that site than those that we use on our Website.
We also set anonymous cookies on certain other sites that we advertise on. If you receive one of those cookies, we may then use it to identify you as having visited that site if you later visit our site, and will serve targeted advertising based on this information.
Other third party cookies. On some pages of our site, third parties may also set their own anonymous cookies, for the purposes of tracking the success of their application or customising the application for you. We cannot access these cookies, nor can the third parties access the data in our cookies.
For example, when you share an article using a social media sharing button on our site, the social network on which you are sharing will record that you have done this.
How Do I Turn Cookies Off?
You do not have to accept cookies to use our Website. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the "Help" section of the toolbar. While you are not required to accept our cookies to access our Website, if you reject cookies, certain products, offerings, features, or resources of our Website (including certain Internet Products) may not work properly and you may experience some loss of convenience.
All modern browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings, the following links may be helpful; you may also use the “Help” option in your browser for more details.
To turn off targeting by particular advertisers, networks or providers of analytics, you may use the opt-out functionality provided through the third-party links mentioned above.
How Can I Get More Information?
If you would like to find out more about cookies and their use on the Internet, you may find the following links useful:
The IAB has provided the following website to give information specifically about privacy issues around Internet advertising: youronlinechoices.co.uk/uk.
"Action tags," also known as web beacons or gif tags, are a web technology used to help track website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of our Website, including advertisements, or e-mail sent on our behalf, may contain cookies that are associated with action tags that our located on our Website. Unlike cookies, action tags are not placed on your computer.
Social Media (Features) and Widgets
Facebook Connect or other OpenID provider
You can log in to our Website using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity.
Linking your account with third party applications and devices
Through third party referral programme operators and others, we offer referral programmes whereby referral websites can earn commissions through the referral of subscribers or other purchasers to our Website. To track the earning of such commissions, and to determine the effectiveness of the referral programmes, the users who become subscribers to our Internet Products or purchasers through such referral websites are tracked using technologies that do not include Personally Identifiable Information (such as cookies and/or action tags). Our programme operators and the referral websites themselves can only access non-Personally Identifiable Information such as data relating to the number of impressions served, the number of transactions completed, and their resulting earnings. They cannot access our customers' personal data.
If you choose to apply to a referral website, we use the data you provide strictly for conducting business with you. We have entered into certain agreements with third party program operators for the purpose of administering our referral programmes. Should you become a referral website of ours through one of our third party programme operators, any information you provide to them is subject to their privacy policies.
We collect information, some of which may be Personally Identifiable Information, that you voluntarily provide to us when you choose to use some of our Internet Products (available either for free or on a subscription basis) such as the "My Favourites" feature, the online "POINTS® Tracker" tool, the "Weight Tracker" tool and the Community Areas. We also collect information that you provide voluntarily through responses to special Internet Products such as surveys, questionnaires, self-assessment quizzes, contests and the like. Some of these Internet Products may ask you for health related information. We collect this information in order to personalise your Internet experience.
Public Forums and the Community Profile Feature
We also collect Non-Personally Identifiable Information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website. This information may be used to analyse trends, to administer the Website, to monitor our Website's use, and to gather general demographic information. We may link this information to Personally Identifiable Information for these and other purposes such as personalizing your experience on our Website and evaluating our Internet Products in general.
Email a Friend
Through our Email a Friend tool on our Website, we will automatically send your friend a one-time email containing the information you request to be sent. If you elect to use the Email a Friend tool, we will collect from you Personally Identifiable Information about your friend which you have provided, such as your friend's name and email address. We recommend, however, that you make sure that your friend wants to receive emails from you regarding materials on our Website.
DO WE COLLECT INFORMATION FROM CHILDREN?
We are committed to protecting the privacy of children. Our Website and Internet Products are not designed for or directed to individuals under the age of 18. We do not collect Personally Identifiable Information from any person we actually know is under the age of 18. We urge all parents or guardians to participate in their children's exploration of the Internet, and to teach their children about protecting their personal information while online.
WHAT DO WE DO WITH THE INFORMATION WE COLLECT?
In general, we use the information collected on our Website and through our Internet Products to help us understand who uses our Website and Internet Products and how they are used, to personalise your online experience, to assist you in using our Internet Products, to improve our Website and Internet Products, and for subscription billing purposes, if applicable.
If you become a community user of our Website or subscribe to one of our Internet Products, we may use your information to send you a welcoming email that may confirm your user name and password. If you "opt-in" we may send you electronic newsletters, contact you about Weight Watchers products, services, information and news that may be of interest to you, and provide you with targeted feedback. If you no longer desire to receive these communications, we will provide you with the option to change your preferences. In addition, if you identify yourself to us by sending us an email with questions or comments, we may use your information (including Personally Identifiable Information) to respond to your questions or comments, and we may file your questions or comments for future reference. We may also use the information collected to send you important service announcements and updates regarding our Website or Internet Products or, if you are a subscriber, about your billing account status. You will not be able to unsubscribe from these service announcements and updates as they contain important information relevant to your use of our Website and/or our Internet Products.
In addition, if you become a registered user or subscribe to one of our Internet Products after 16th March 2006, we may use your information to contact you by postal mail about Weight Watchers products, services, information and news that may be of interest to you, unless you notify us that you no longer desire to receive these communications.
We may also use the information gathered on our Website and through our Internet Products to perform statistical analysis of user behaviour, to analyse and evaluate issues relating to nutrition, weight loss, behaviour and fitness, or to evaluate and improve our Internet Products. We may link some of this information to Personally Identifiable Information for internal purposes only or to assist you in your personal weight loss efforts.
WHEN DO WE DISCLOSE INFORMATION TO THIRD PARTIES?
Laws and Legal Rights
We may also disclose your information (including Personally Identifiable Information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose Personally Identifiable Information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms & Conditions or our Subscription Agreement, or to protect the safety and/or security of our users, our Website or the general public.
Third Parties Generally
We may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our Website. For example, we might inform third parties regarding the number of unique users who visit our Website, the demographic breakdown of our community users of our Website, or the activities that visitors to our Website engage in while on our Website. The third parties to which we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.
Third Party Sellers
Sale of Business
IS THE INFORMATION WE COLLECT SECURE?
Notwithstanding the above commitments to protect your information (including Personally Identifiable Information) from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.
WHAT CHOICES DO I HAVE REGARDING THE COLLECTION, DISCLOSURE AND DISTRIBUTION OF PERSONALLY IDENTIFIABLE INFORMATION?
Users of our Website are notified when Personally Identifiable Information is being collected by third parties on our Website. We do this so you can make an informed choice as to whether you should disclose information to a third party.
CAN I UPDATE OR CORRECT MY PERSONALLY IDENTIFIABLE INFORMATION?
You should be aware that it is not technologically possible to remove or verify each and every record of the information you have provided to us from our systems. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personally Identifiable Information may exist in a non-erasable form that will be difficult or impossible for us to locate. We promise that promptly after receiving your request, all Personally Identifiable Information stored in databases we actively use and other readily searchable media will be updated, corrected, changed or deleted as appropriate, as soon as reasonably practicable.
WHAT HAPPENS TO THE COLLECTED PERSONALLY IDENTIFIABLE INFORMATION AFTER TERMINATION OF MY PAID SUBSCRIPTION?
Upon termination or cancellation of your paid subscription, you will remain a community user of our Website unless you specifically request otherwise. We will continue to store certain Personally Identifiable Information in particular to enable us to draw on these data to provide you with ongoing access to your community user account and in the event you should re-subscribe to our Website. In the event you have any objection to this, you should submit your objection to us via email to firstname.lastname@example.org. In such case, we will delete or make anonymous your Personally Identifiable Information.
WHO DO I CONTACT IF I HAVE ANY PRIVACY QUESTIONS?
Email our Privacy Coordinator at:
Or, write to our Privacy Co-ordinator at:
Attn: Privacy Coordinator
Or, fax our Privacy Coordinator at:
Attn: Privacy Coordinator
(Last modified as of March 19, 2013)