Here to Stay: WeightWatchers' Financial Future
We’re here to stay.
WeightWatchers is taking steps to strengthen our financial foundation, but one thing will always remain unchanged: our commitment to you.
We've recently reached an agreement with our key financial partners to help set us up for long-term success. This will give us greater flexibility to invest in the products, tools, and experiences you have come to rely on. Throughout this process, we will continue to offer our #1 doctor-recommended weight management care solutions—with no interruptions.
That means:
There will be no disruptions to your service or membership
There will be no interruptions to your Clinic appointments, virtual or in-person workshops, or mobile app
You can continue using your WeightWatchers app and memberships as usual—and expect the same best-in-class support from our team
There will be no disruptions to your service or membership
There will be no interruptions to your Clinic appointments, virtual or in-person workshops, or mobile app
You can continue using your WeightWatchers app and memberships as usual—and expect the same best-in-class support from our team
For the over six decades we’ve been in business, many diet trends, fads, and competitors have come and gone—but WeightWatchers always stands the test of time. This time is no different. We will continue to serve our members and support them on their journeys to live healthier, longer lives.
FAQs
No. WeightWatchers is here to stay and remains business as usual. We are proactively taking steps to strengthen our financial position for future growth and success so we can better serve our members. Moving forward, we will be focused on enhancing our digital and member experience and expanding our telehealth business.
Your membership will not be impacted. We’re continuing to operate business as usual, which means no changes to our product offering. We will come out of this process stronger, and with a healthier financial foundation that allows us to keep investing in what matters most: our mission and our members.
WeightWatchers has a significant amount of debt on its balance sheet, some of it dating back decades. That’s money that could otherwise be utilized to invest in the business and the member experience. To make sure we can keep growing and delivering the care and innovation you expect, we started proactively engaging with financial advisors to explore ways to reduce our debt.
After careful planning and discussions, we decided to initiate a prepackaged chapter 11 process. Unlike insolvency court processes in other countries, a prepackaged chapter 11 filing in the U.S. does not mean the company is going out of business or liquidating. Instead, it allows for an organized restructuring of a company’s balance sheet. Again, this means we are not going out of business–but conducting business as usual while we undergo this process.
Yes. After carefully exploring all our options with our financial partners, we decided the best and most straightforward way to move forward was through a court-supervised chapter 11 process. This will help us make the necessary changes in the smoothest and most efficient manner.
There will be no impact on our member offerings, including our programs, app access, and coaching sessions at this time. Members can continue using membership services and offerings as usual and expect the same outstanding service and support from our team.
Yes, our operations continue with no impact on the supply or availability of doctor-prescribed GLP-1 medications.
Yes, our studios remain open and in-person and virtual workshops are expected to continue without disruption.
This announcement has no impact on existing or future gift cards or our member rewards programs. Members can continue to purchase and redeem gift cards and use their rewards as usual.
We do not expect you will need to take action as a result of these notices. Chapter 11 is a transparent process, where broad information about WeightWatchers is available to the public. As part of WeightWatchers’ chapter 11 process, the company’s claims agent, Kroll, is distributing standard court notices and mailings to different parties of interest as important milestones unfold. Since you are considered a party of interest, we expect you will continue to receive court notices over the coming days. These standard notices are a routine part of the process and signal progress in the chapter 11 process.
If you have more questions regarding your membership, please reach out to our Customer Care team at 0345 345 1500.
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