Healthier You | WW UK
How to register?
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Self referred
If you think you may be at risk of developing Type 2 Diabetes and have not been able to visit your GP then you can complete a simple survey via the link. If this indicates that you are at high risk of developing Type 2 Diabetes you may be able to self refer yourself provided you meet the eligibility criteria. We strongly recommend that if you are at high risk of developing Type 2 Diabetes you make an appointment with your GP. -
Referred by GP
If your GP has sent you a letter which confirms that you are at risk of Type 2 diabetes, you will be able to register for the Healthier You: NHS Diabetes Prevention Programme in partnership with WW. Please do not complete this form if you have already registered for the DPP programme – registering a second time could delay your referral.
Eligibility criteria to join the programme
- Age 18 – 79
- Not pregnant
- Not diagnosed as already having Type 2 diabetes
- Registered with a GP practice in one of our delivery areas
- Either a HbA1c reading of 42-47 or a Know Your Risk score of 16+
- High glucose levels - Find out what this means here
- Able to take part in light/moderate physical activity
- Your NHS number
- Latest HbA1c or FPG reading*, including the date and your GP surgery name
- Aged 18 or over
- Not pregnant
There are required fields, and referrals without this information cannot be processed.
*To be eligible for this programme your HbA1c must be between 42-47 mmol/mol or Fasting Plasma Glucose between 5.5-6.9 mmols/l and dated within the last 12 months.
- Age 18 – 79
- Not pregnant
- Not diagnosed as already having Type 2 diabetes
- Registered with a GP practice in one of our delivery areas
- Either a HbA1c reading of 42-47 or a Know Your Risk score of 16+
- High glucose levels - Find out what this means here
- Able to take part in light/moderate physical activity
- Your NHS number
- Latest HbA1c or FPG reading*, including the date and your GP surgery name
- Aged 18 or over
- Not pregnant
There are required fields, and referrals without this information cannot be processed.
*To be eligible for this programme your HbA1c must be between 42-47 mmol/mol or Fasting Plasma Glucose between 5.5-6.9 mmols/l and dated within the last 12 months.
Welcome to Healthier You:
NHS Diabetes Prevention Programme
There are 3.9 million people diagnosed with diabetes in the UK. Type 2 diabetes occurs when the body either doesn’t produce enough insulin or the insulin it does produce doesn’t work properly (insulin resistance). It can be a combination of both.
Diabetes can cause serious long-term health problems. It’s a leading cause of vision loss in people of working age. It’s also responsible for most cases of kidney failure and lower limb amputation (other than accidents). People with diabetes are at least twice as likely to develop heart disease or have a stroke than those without diabetes. It’s therefore essential to be diagnosed as early as possible because Type 2 diabetes is likely to get worse if left untreated.
The risk of Type 2 diabetes can be reduced by getting support to lose weight (where appropriate), getting more physically active and eating healthy food. Furthermore, the risk of COVID-19 related in-hospital death is doubled by Type 2 diabetes.
Your local Healthier You service has a range of personalised support to help you do just that. From helping you eat well, to tips on weight loss and physical activity, the service is here to support you on your journey back to a Healthier You. To help you keep focused and motivated on your goals, you’ll have 9 months FREE access to trained health coaches, and you’ll be able to meet other people in your area who are also trying to reduce their risk of Type 2 diabetes. Although the programme is normally delivered in groups at different times and locations, right now it’s offered over telephone or group video conference, or online through apps and websites
- Access to specificed Diabetes Prevention Workbook to support you for 9 months.
- 1:1 support and motivation throughout their journey, with members able to access a coach via 24/7 chat, connect and social media.
- WellnessWinsTM - To inspire healthy habits, WellnessWins, rewards members for small, everyday behaviours that are proven to lead to healthier habits
- Partnership with Headspace - Mindset is an essential part of overall wellness,
- FitPoints 2.0 - Encourages activity choices based on what will have the greatest impact on an individual’s health and wellness.
- Dedicated Type 2 Connect Groups
- Weight tracker enabling you to log your weekly weight and see progress.
- An up to date food database of over 100,000 basic, branded and restaurant choices, at their fingertips which includes foods suitable for all cultural needs
- Barcode scanning functionality that enables you to simply scan a barcode of any packaged food, instantly see the SmartPoints value of it for easy calculation and tracking
- A comprehensive library of content including articles and video formats on behaviour change advice and tactics, how to cooking skills, activity motivation and inspiration, and fitness videos and wellbeing ideas.
(Current provided remotely)
- All the same benefits of digital and more
- You’ll be invited to join a local WW Workshop that you can attend weekly for up to 9 months, where you will receive expert guidance and support from trained WW Coaches.
- You’ll eat what you love, with our proven SmartPoints® system that will guide you towards healthier eating.
- You’ll receive content and videos tailored to type 2 diabetes risk reduction.
- You’ll learn to think in new ways to focus on what matters to achieve your goals.
- You’ll find what moves you, so you can feel strong and be proud of what your body can do.
- You’ll be part of a community, with 24/7 Online Coach support; and join a group of like-minded people in our social network, Connect.
- Access to dedicated remote workshops weekly
- Can access via app, desktop or telephone
- Access to specificed Diabetes Prevention Workbook to support you for 9 months.
- 1:1 support and motivation throughout their journey, with members able to access a coach via 24/7 chat, connect and social media.
- WellnessWinsTM - To inspire healthy habits, WellnessWins, rewards members for small, everyday behaviours that are proven to lead to healthier habits
- Partnership with Headspace - Mindset is an essential part of overall wellness,
- FitPoints 2.0 - Encourages activity choices based on what will have the greatest impact on an individual’s health and wellness.
- Dedicated Type 2 Connect Groups
- Weight tracker enabling you to log your weekly weight and see progress.
- An up to date food database of over 100,000 basic, branded and restaurant choices, at their fingertips which includes foods suitable for all cultural needs
- Barcode scanning functionality that enables you to simply scan a barcode of any packaged food, instantly see the SmartPoints value of it for easy calculation and tracking
- A comprehensive library of content including articles and video formats on behaviour change advice and tactics, how to cooking skills, activity motivation and inspiration, and fitness videos and wellbeing ideas.
(Current provided remotely)
- All the same benefits of digital and more
- You’ll be invited to join a local WW Workshop that you can attend weekly for up to 9 months, where you will receive expert guidance and support from trained WW Coaches.
- You’ll eat what you love, with our proven SmartPoints® system that will guide you towards healthier eating.
- You’ll receive content and videos tailored to type 2 diabetes risk reduction.
- You’ll learn to think in new ways to focus on what matters to achieve your goals.
- You’ll find what moves you, so you can feel strong and be proud of what your body can do.
- You’ll be part of a community, with 24/7 Online Coach support; and join a group of like-minded people in our social network, Connect.
- Access to dedicated remote workshops weekly
- Can access via app, desktop or telephone
How to join?
If you have been told you are at risk of diabetes and meet the criteria, you can access the local Healthier You: NHS Diabetes Prevention Programme service in the following ways:
- A referral from your GP or nurse
- A referral from a Health Check professional
- Carried out the Diabetes UK Know Your Risk tool.
- Received a letter from your surgery inviting you to join the Healthier You programme?
Call us on 0345 999 0003 or register below:
As part of your Digital Healthier You journey
the NHS require you to submit your weight every 3 months choose below how you'd like to do this.
- Take a picture of your weight from your scales at home
- Send picture to ww.healthieryou@nhs.net including your H No:XXXXXX
- Add your weight onto your digital account.
- Find your local here
- Visit your chosen WW Workshop and ask to be weighed as part of the WW digital NDPP programme. Show them your WW reference number starting with H007.
- Add your weight onto your digital account.
- How do I log into the digital platform?
- Take a picture of your weight from your scales at home
- Send picture to ww.healthieryou@nhs.net including your H No:XXXXXX
- Add your weight onto your digital account.
- Find your local here
- Visit your chosen WW Workshop and ask to be weighed as part of the WW digital NDPP programme. Show them your WW reference number starting with H007.
- Add your weight onto your digital account.
- How do I log into the digital platform?
Physical Activity
The NHS & WW have partnered with Cambridge University to create a questionnaire designed to find out about your physical activity in your everyday life in the last 4 weeks. Your participation is valuable as this will provide us with a baseline of your physical activity which can then be tracked to monitor your progress*.
Please, could you fill out the questionnaire by clicking on the link below when you first join:
Physical activity questionnaire -beginning
and at the end of your programme:
Physical activity questionnaire - completion of programme
Been referred by your healthcare professional?
- Once we've received your details from your healthcare professional, you'll receive an email or letter from WW within 3 working days.
- On receiving this email/letter, please call us at your earliest convenience on 0345 999 0004 to discuss how the programme will support you for the next 9 months.
- If you have not heard from us, please contact us on 0345 999 0004 or ww.healthieryou@nhs.net
- WW is looking to conduct some market research with participants. This will help us better understand what’s working well, and what’s not, and it will help us improve our service going forward. If you are interested please contact us on: ww.healthieryou@nhs.net
- Don't forget to bookmark this page as we will update it from time to time with relevant information
How to contact us?
To find out more about our local Healthier You: NHS Diabetes Prevention Programme service, email us on ww.healthieryou@nhs.net or call us on 0345 999 0003
- Register here
For more information about the science behind WW- click here
How we use you data- click here
NHS DPP Resources
- Patient info leaflet- click here
- Patient posters - click here
- Scientific leaflet - click here
FAQs: Healthier You: National Diabetes Prevention Programme
Your welcome email should be sent the same day that you have your initial call, please check your spam folder to make sure it hasn't been redirected there first. If it's not there and you still haven't received your email within 24 hours then please email ww.healthieryou@nhs.net
If you have chosen to have your welcome pack sent out via post, please note that this can take up to 5 days to arrive. If you have not received it within 7 days then please email ww.healthieryou@nhs.net
If you email ww.healthieryou@nhs.net a member of our team will be able to support you
Zoom is a virtual meeting platform that we use to deliver our Remote Workshops. You will need to download the free app onto your phone, tablet or desktop computer. You then need to create an account and sign in to the platform. You will then have a live account and can access all of our Remote Workshops. For more information click here to view a short video on how to access our Remote Workshops using Zoom.
We understand that sometimes you may have other commitments that means you are unable to attend your usual Remote Workshop. We would encourage you to attend one of the alternative Remote Workshops that week, however if this isn't possible then simply join your regular workshop the following week as normal. To find an alternative Remote Workshop, click here
Click here to take you straight to the NDPP Remote Workshop schedule. Alternatively you can use Connect on your WW app to gain access. You will need to join the NDPP Connect group and click the link that is pinned at the top of the page. Click here to watch a short video on how to access Connect
It will depend on how far through the programme you are. Please follow the instructions detailed in the letter you have received and be sure to join a Remote Workshop as soon as possible.
Firstly that's great news, we are so happy that you are getting the benefits of attending your Remote Workshop ! If you simply email ww.healthieryou@nhs.net and tell us your full name and unique identifying ‘H’ number, along with which workshops you have attended and when, we can update your file for you.
Participants can come via their GP/nurse or can self-refer themselves via the Diabetes UK website This website has a risk tool which will identify if a person is potentially eligible for our programme www.ww.com/uk/diabetes-risk-assessment
Smoking cessation is support for participants who want to give up smoking, on the triaging call with the Contact Centre you will be asked if you smoke and if you want support to quit. If you do, the advisor at the Contact Centre will give you the name and contact details for your local stop smoking service.
At the end of your programme, if your blood result still shows that you are at risk of Type 2 diabetes, then please speak to your Health Care Professional about being re-referred. If you do not fall into this category at the end of your 36 week programme, your membership will finish. However if you would like to continue being a WW member, please go to ww.com and you will be able to rejoin and take advantage of all of our membership offers.
Congratulations! You are absolutely fine to continue on the programme, but please inform your Remote Workshop coach as soon as possible, who will ensure that you receive the support that you need by being assigned a bespoke programme.
Yes, we have produced materials in 10 other languages as follows:
Somali, Farsi, Nepalese, Polish, Urdu, Punjabi, Hindi, Arabic, Bengali, Chinese Mandarin
If you would like access to these materials, please email ww.healthieryou@nhs.net