Where to find support, right in your app

The WW app is a program in your pocket. From tools to help you monitor your progress to support from our 24/7 chat and Connect – we are here to help you!

We know that everyone’s weight loss and wellness journey is unique. Each person’s goals, needs, and lifestyle make up the mosaic of how you will tackle your goals, and the type of support you may need.

Here we have rounded up eight ways your WW app can help support you on your weight loss journey.

1. Weight loss support

Like many WW members, you have a weight loss goal in mind – but sometimes it’s hard to know where to start – or after you have started, how to keep going. Our app is here to help and tracking your weight is a great place to start.

Your weight is only one piece of your overall wellness—and only one piece of information on any given day. But the practice—of being mindful, of paying attention to what’s working for you, or what isn’t—is really what’s key. Keeping track of your weight over time helps you discover patterns, see the bigger picture, and make changes based on your goals. Your Weekly Check In is a place where you can track your weight each week.

Dr Allison Grupski, WW Director, Behavior Change Strategies & Coaching has some expert tips to get prepped for your Weekly Check In - listen to them here.

2. Goal setting support

Our weekly Wellness Check in allows you to reflect on the week and see your personalized progress reports on areas like, food, fitness, mindset, and sleep. Set an action plan for the week ahead and write your goals that will appear in My Day, that can help to motivate you during the week!

The Weekly Check In in the app is a powerful tool. - The more consistently you use it, the more helpful it will be. It’s designed for you to use once a week to check in on your progress toward your goals and to become more aware of how your patterns around eating, activity, sleep, and mindset impact each other. Finally, it guides you to set action-focused goals based on what’s happening in your life and what you’ve been learning about yourself.

We know that getting healthier and losing weight doesn’t happen by accident - it takes intention. So your weekly check-in is a moment to reflect on the week behind you and plan for the week ahead.

3. Food support

Meal planning

Just want to know what to eat? We’ve got you covered. Our nutritionists have curated pre-made meal plans to help you get started right now. Choose from three or five day plans, edit or add to them right in the app, and get cooking and tracking easily.

“What’s in your fridge” recipe suggester

Don’t know what to cook? Let us help! This new feature lets you select ingredients you already have on hand and suggests recipes from our collection of more than 5,600 to make! Don’t have an ingredient, or simply don’t like something? You can exclude it! You can also set a SmartPoints range, to ensure the recommendations fit your life.

Barcode scanner

For super simple tracking use the barcode scanner right in your app. Our database of more than 45,000 scannable foods will help you track with a tap of your finger.


We have thousands of recipes to choose from. Whether you are in need of a simple soup or want to pull out all the stops with a gourmet date-night masterpiece, we have recipes for all tastes. Found a recipe you just love? Use our Favourites feature to bookmark them for later! You can also use our recipe builder feature to create your very own recipes to save, track, and share!

Personalized recipes

The more you track WW recipes the smarter the app gets in recommending to you recipes of foods similar to what you like! See your personalized recipe recommendations in My Day, right under your articles!

4. Content based on your goals

Each week when you set a new focus area in your Weekly Check In you will get a specially curated carousel of content focusing on food, fitness, mindset, or sleep refreshed every Sunday! Plus, get even more content in the Discover section of your app – it’s the little newspaper icon at the bottom of My Day.

5. Fitness support

On-demand workouts

Whether you are an exercise newbie or a fitness fanatic, we have on-demand audio and video workouts right in your app to help you reach your goals with our partners Aaptiv and FitOn.

6. Sleep support

Science-backed sleep tools

At WW we know how important quality rest is to your overall health and wellbeing. That’s why we have developed a suite of sleep tools, to help you get quality shut-eye. From bedtime reminders, sleep playlists, and a sleep tracker, we want to help you get some well-deserved rest

7. Mindset support

5-minute coaching

These new audio tools deliver bite-sized behaviour change techniques that can help you stay centred, conquer the day, set intentions, and more!

8. Community support

Looking for some support from fellow members or WW experts? Log onto Connect, our exclusive members-only social platform where fellow WW members share their successes, tips, tricks, recipes, and of course: pet pics!

Our 24/7 chat service in the app is here whenever you need it where you can connect to a WW customer service team member who can help you with any question about the program you may have!