Contact Us

Shop Customer Service

For assistance with returns, questions about your order or other store-related inquiries please contact customer service at 1 (855) 868-4545 or
Our phone hours are:
Monday - Friday 7:00am to 9:00pm CST
Saturday 7:00am to 4:00pm CST

Membership Inquiries

For questions about your WW membership or to become a WW program member please visit or call 1 (800) 651- 6000.

Product Suggestions

Have an idea for a product? Tell us about it at
Please do not submit customer service inquiries to our product suggestions team. For customer service issues, please contact our team at 1 (855) 868-4545 or