Our WW Focus pilot will
be ending November 30, 2017.
We encourage you to keep coming to our final workshops: Filling Your Needs throughout October and Choosing Positivity in November! These workshops will be full of heart and wouldn’t be the same without you.
Why is WW Focus ending?
Over the past 6 months of the WW Focus pilot, we have collected incredible insights, which will be used to determine how WW Focus fits into the Weight Watchers program.
I love WW Focus. Is it coming back?
We do too! At this time, we don’t know the future plans for WW Focus.
Can I attend a WW Focus workshop in another area? Are Focus workshops ending everywhere or just my area/location?
You can attend a WW Focus workshop in another area but workshops in all locations will be ending on November 30.
When is the last WW Focus workshop?
Schedules differ per area. The most up-to-date schedule can be found on the Locations tab. Workshops in all areas will be wrapped by November 30.
Can I use my WW Focus workshop for another Weight Watchers product or service?
You cannot exchange WW Focus workshops for other Weight Watchers product or services.
I have a workshop in my account. Can I use it?
You can use any remaining workshops until November 30. After November 30, any unused workshops will be refunded automatically.
I have a workshop in my account. Can I be refunded?
We ask that you try and use any unused workshops before November 30. If you are unable to use the workshop by November 30, you will be automatically refunded in the weeks following. No refunds for unused workshops will be processed before November 30.
My refund hasn’t been processed. Can you process it?
Please contact email@example.com or customer service at 1-800-651-6000.
- All refunds will be processed after November 30 and cannot be processed before then.
- You do not need to do anything! If you have unused workshops after November 30, the refund will automatically be processed.
- For any sales purchased via the WW Focus website, refunds will automatically be made to the credit card on file. If you’ve paid for a WW Focus workshop in the meeting room, a check will be mailed to your address as indicated in your WW Focus account. Please confirm the address in your WW Focus account is the address where the check should be mailed.
If you have purchased a three-pack and have one or two workshops remaining, they will be refunded in the following way:
Remaining WW Focus Workshop Refund Amount Three-pack – 3 sessions remaining $50.00 Three-pack – 2 sessions remaining $33.33 Three-pack – 1 session remaining $16.67 Single workshop $25.00 First-time special $15.00
Each month’s workshop features a new technique that helps you gain insights and awareness about what’s really going on in your body, heart, mind, and life. Each of the four seasons focuses on a different facet of you and aligns with the natural “energy” of that time of year.