How to Cancel | WW USA

You're worth it!

And your health is priceless.

We get it—sometimes you need to prioritize your spending, time, energy, and effort. But now more than ever, it is essential to focus on your health and wellbeing.

“Take a step that you’ll feel good about—right now.”

Hear from Dr. Allison Grupski on why it’s essential to keep moving forward.

Get the support you need from your WW family

These features deliver nonstop motivation—and are included in your membership.

24/7 Live Coaching

Want help decoding a menu or a friendly ear to troubleshoot a challenge? No matter the time of day or the situation you’re in, a WW Coach—that’s right, a live person—is just a chat away!

An encouraging community

Tap into our members-only social network, Connect: It’s incredibly positive and motivating. You can even join a group for people just like you, who are recommitting to their goals!

Wellness resources

From audio meditations to 5-minute Coaching sessions to engaging fitness videos, the WW app supports your mind and body.

We’ll be really sorry to see you go, but if you’d like to cancel or switch your membership, you can do it here and it will be processed right away. You can always call us at 1-800-651-6000 and a live agent will be happy to assist you.

When does cancellation take effect?

  • For multi-month Commitment Plans, an early termination fee applies if you cancel at any time prior to the end of the Commitment Plan period. Your cancellation will take effect at the end of the membership month in which you cancel. After the Commitment Plan period, cancellation takes effect at the end of the membership month in which you cancel.
  • For pre-pay Savings Plans, cancellation takes effect at the end of the initial plan period defined by the plan you purchased. After the initial plan period, cancellation takes effect at the end of the membership month in which you cancel.
  • For standard one month plans, cancellation takes effect at the end of the membership month in which you cancel.

View the WW Refund Policy here.