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Exactly what to expect when you chat with a WeightWatchers® coach

Here's how WeightWatchers® members are finding success through this valuable resource.

By WeightWatchers
Last updated March 22, 2025
Exactly what to expect when you chat with a WeightWatchers® coach

Whether you’re working toward a weight loss goal or are in maintenance mode, questions about the WeightWatchers program can come up any time of day. No matter what you’re wondering, it’s easy to chat with a coach 24/7 online at WW.com or within the WW app and get the information you’re looking for, fast. It’s like having the best advice in the palm of your hand!

What to ask a WW coach


No questions are off limits—so ask away! For example, you could start a chat with a coach if you want to learn more about…

How to connect to a 24/7 WW coach

In the WW app while using an Apple iOS phone:


  • Tap on the Profile icon in the top right corner of the WW app.

  • Select '24/7 Live Coaching' and then start asking your questions.


In the WW app while using an Android mobile phone:


  • Tap on the profile icon on the WW app.

  • Select '24/7 Live Coaching' and then start asking your questions.

On WW.com


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This article was reviewed for accuracy in July 2021 byAllison Grupski, PhD, vice president for behavior change strategies & coaching at WW.The WW Science Teamis a dedicated group of experts who ensure all our solutions are rooted in the best possible research.

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