How to Chat with a WW Coach 24/7
So you can get inspiration and advice from someone who truly knows WW.
As healthy habits become second nature, we're here for you 24/7. We have around the clock guidance from WW Coaches, every one of them real people who've lived WW Freestyle™ and know the program inside and out.
How does it work?
Whether you're wondering how the SmartPoints® system works or need help getting back on track, our Coaches—on the app and the website—are there for you.
Find a Coach
…on ww.com
Go to My Day
Look for the grey “Need Help?” bar in the bottom right corner
Click and you'll be greeted by the next available Coach.
…on iOS
Tap on the “Help” icon in the bottom right corner of My Day
Click “Chat now”
Then, ask away! We’re here and ready for whatever you’ve got.
…on Android
Tap on the profile icon at the bottom of My Day
Tap the option for “Help”
Select “Chat now” and you’ll be on your way!