Friends & Family, Welcome to the WW Community

Hello, friends
and family*

We're so excited you're here. Learn more about WW below or click this button to get started with us.

You’re unique: your weight-loss plan should be too

Get a plan that’s yours, and only yours

We’ll say it again: no two are the same! When you join WeightWatchers, you’ll answer a few questions that help us determine your metabolic rate. Then we’ll tailor a food plan that ensures healthy, lasting, totally livable weight loss for you.

A plate of tacos alongside a preview of the WW app.

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How our programme helps you lose weight - and keep it off

Points® is our most individualised programme yet: no two plans are the same! Yours will be designed specifically for you, to hit your personal weight-loss goals - all while eating the foods you love and living the way you want.


What should I do if I lose my access code or if it's invalid when I sign up?

If you have any issues with the code you were given, please contact the WW employee who referred you.

Will I be charged for this programme?

Your initial term of sign up will be at no cost; however, once that term ends, you will be automatically enrolled into our monthly recurring subscription option at the standard monthly price.  You can cancel at any time. Please refer to the terms & conditions presented to you during the sign up process.

Can I switch to this programme if I already have a WeightWatchers account?

If you have an inactive account, please select the option to login during the sign up process instead or creating a new account.

If you already have an active subscription with us and would like to switch, please contact Customer Services. You can call 0345 345 1500 or email:

For all other questions, please visit our general Frequently asked questions.

Terms & Conditions

*Enjoy the benefits of WW free for your initial term. Plans automatically renew at the end of the applicable plan period, and you will be charged at the standard monthly fee until you cancel.