Friends & Family, Welcome to the WW Community
When it comes to losing weight, everyone’s needs are different. What works well for your sister, coworker, or best friend may not work as well for you.
While we've always offered a personalised SmartPoints® Budget based on age, weight, height, and sex, now you can take a personal assessment that will match you with a unique way to experience the WW journey.
All plans are equally flexible, simple, and effective when it comes to losing weight - they just help you get there in different ways. If you find that your plan is no longer working for your lifestyle, you have the ability to switch!
How our NEW programme works
- Join now and unlock a personal assessment that gets to know your preferences and lifestyle.
- Access a weight-loss programme that’s tailored for you.
- Get support from a Coach at Workshops or 24/7 in your app
What should I do if I lose my access code or if it's invalid when I sign up?
If you have any issues with the code you were given, please contact the WW employee who referred you.
Will I be charged for this programme?
Your initial term of sign up will be at no cost; however, once that term ends, you will be automatically enrolled into our monthly recurring subscription option at the standard monthly price. You can cancel at any time. Please refer to the terms & conditions presented to you during the sign up process.
Can I switch to this programme if I already have a Weight Watchers account?
If you have an inactive account, please select the option to login during the sign up process instead or creating a new account.
If you already have an active subscription with us and would like to switch, please contact Customer Services. You can call 0345 345 1500 or email: firstname.lastname@example.org
For all other questions, please visit our general Frequently asked questions.
Terms & Conditions
*Enjoy the benefits of WW free for your initial term. Plans automatically renew at the end of the applicable plan period, and you will be charged at the standard monthly fee until you cancel.