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Chat with a Coach 24/7

Get inspiration and advice from someone who truly knows WW.

By Weight Watchers
Last updated 22 October 2019
Chat with a Coach 24/7

As healthy habits become second nature, we're here for you 24/7. We have around the clock guidance from WW Coaches, every one of them real people who've lived the WW programme and know it inside and out.

How does it work?

Whether you're wondering how the SmartPoints® system works or need help getting back on track, our Coaches—on the app and the website—are there for you.

Find a Coach

…on ww.com/uk

  • Go to My Day

  • Look for the green “Your Online Coach?” bar in the bottom right corner

  • Click and you'll be greeted by the next available Coach.

…on iOS

  • Tap on the “Online Coach” icon in the bottom right corner of My Day

  • Click “Chat now!”

  • Then, ask away! We’re here and ready for whatever you’ve got.

…on Android

  • Tap on the profile icon at the bottom of My Day

  • Tap the option for “Help”

  • Select “Chat now” and you’ll be on your way!