How to Contact WW | WW Australia
Help & Support
No matter your question, our friendly support team of experts are here and ready to help.
How to contact us:
- Call: Phone us on 131 997 (AU) or 0800 009 009 (NZ), Monday to Friday 9am - 5pm AEST (excluding public holidays).
- Live Chat: Use the pop-up in the bottom right corner to chat with our customer care team. For billing or cancellation enquiries please use our Live Chat or call the number above.
- Member Chat: Available 24/7 in the WW app or the member website.
- Social media: Follow us on Facebook and Instagram and drop us a DM.
- Media Enquiries: Please email the WW press office - email@example.com
Please note: Billing or Cancellation changes cannot be actioned via email or social media due to security and privacy reasons.
Learn more about our program
We help members create sustainable healthy habits for real life.