Contact Us

To send us an e-mail, please select from one category below. Please do not send multiple e-mails for the same question. Pick the category that best describes the issue you are contacting us about.

If you do not receive an automated e-mail response after sending your e-mail, it is possible your ISP or e-mail software is blocking e-mail from WeightWatchers.com. If you think this may be the case, please contact your ISP or read the help section of your e-mail software to determine how to change your e-mail filter settings. After changing your settings, please try again.

WeightWatchers.com:

Plan Manager

For inquiries about technical issues with the Plan Manager. Please direct all non Plan Manager related inquiries to an appropriate category below.

Subscription Process

For help with subscribing to Weight Watchers eTools, Weight Watchers Online and Weight Watchers

Technical Support

For technical inquiries regarding our website.

Login Help

For questions about your user name and/or password or for help with logging in.

Community

For questions about Community and feedback and suggestions.

Cancellations

To cancel your Weight Watchers eTools, Weight Watchers Online, Weight Watchers Monthly Pass, or WeightWatchers account.

Weight Watchers Mobile

For questions about our mobile products.

The Weight Watchers weight-loss Program and meetings:
(Note that we will not provide the PointsPlus® values for individual foods.)

Monthly Pass

For information about Weight Watchers Monthly Pass.

Weight Watchers Products and Services

For information on topics such as The Weight Watchers weight-loss Program, At Home, Meetings, Weight Watchers Magazine, Corporate Solutions or Weight Watchers Food Products.

Lifetime Membership

For information about becoming a Lifetime member or getting your Lifetime membership number.

Contact us by phone:
800-651-6000

How Else Can We Help You?
Go

Get advice from our boards

Note pad Find great tips from our community on the Message Boards.