No matter your question, our friendly support team of experts are here and ready to help.

How to contact us:

• Call: Phone us on 1800 958 288 (AU) or 0800 009 009 (NZ), Monday to Friday 9am - 5pm AEST (excluding public holidays).
  
  

• Live Member Chat: Use the pop-up in the bottom right corner to chat with our customer care team. Available 7am - 9pm AEST. For billing or cancellation enquiries please use our Live Chat or call the number above.
  
  
• Social media: Follow us on Facebook and Instagram and drop us a DM.
  
  
• Media Enquiries: Please email the WW press office - media@ww.com
  
  
  

Please note: Billing or Cancellation changes cannot be actioned via email or social media due to security and privacy reasons.