Whether you’re working toward a weight loss goal or are in maintenance mode, questions about the WW plan you’re following can come up any time of day. No matter what you’re wondering, it’s easy to chat with a Coach 24/7 online at WW.com or within the WW app and get the information you’re looking for, fast. It’s like having the best advice in the palm of your hand!
What questions can I ask a WW Coach?
No questions are off limits—so ask away! For example, you could start a chat with a Coach if you want to learn more about…
- The WW program
There’s always a Coach at the ready to explain how your Points Budget and rollovers work, and to talk you through your journey.
- What to eat
Say you’re out to dinner at an Italian restaurant but don’t know what to order: pasta or pizza? You could use your app to ask a Coach to suggest some low-Points options.
- Problem solving
Have you hit a weight-loss plateau? A coach can help you climb out of a rut or smooth over a rough patch.
- Points questions
Your chat Coach can tell you how many Points are in your fruit smoothie or where to find the full list of ZeroPoint foods.
- Tips and tricks
Done with dinner and still feel like snacking? Ask your chat Coach for tips on how to feel fuller for longer or which ZeroPoint foods make great snacks.
- Words of encouragement
Need some words of encouragement? Think of 24/7 Live Coaching as your on-the-go cheerleading squad.
How to connect to a 24/7 Coach
Ready to chat? Follow these instructions to connect with a Coach.
On WW.com
- Visit WW.com
- Click on the green 'Chat with a Coach' bar in the bottom right corner, ask your question, and you’ll be greeted by the next available Coach.
On the WW app
- Tap on the Profile icon in the top right corner of the WW app.
- Look for the blue chat bubble above your weight graph.
- Click 'Chat now,' then ask away! A WW Coach will be ready to field whatever questions you may have.