Chat to a Coach
No matter your question, our experts are here to help you 24/7.
Get online help anytime anywhere
Whether you need on-the-spot advice, support or motivation, our expert WW Coaches are here to assist you 24/7. They’ve all lived the program and been in your shoes, so they'll understand exactly where you’re at and offer some great ideas.
You might have questions about getting started, how the program works, or need some on-the-spot inspiration or advice. No matter your questions, we're here to help, guide and support you every step of the way.
How to connect to a 24/7 Coach
Ready to chat? Follow these instructions to connect with a Coach.
On the WW app
Tap on the Menu icon in the top left corner of the WW app.
Scroll down to ‘24/7 chat’.
Click ‘Chat now’, then ask away! A WW Coach will be ready to field whatever questions you may have.
On WW.com
Visit WW.com
Click on the green ‘Chat with a Coach’ bar in the bottom right corner, ask your question, and you’ll be greeted by the next available Coach.