Weight Watchers Newsletter

I have registered for the Newsletter but am not receiving any, what can I do?

If you are not receiving our email newsletter, it is possible that your Internet Service Provider (ISP) is viewing it as spam or you are using an anti-spam software program that blocks unwanted emails.

You may wish to check your Bulk Mail folder or speak with your ISP. If you are using anti-spam software, please make sure that your settings allow our email to get through.
To ensure you receive our email Newsletter, please add weightwatchers@info.weightwatchers.com.au to your address book and list us as a ‘Safe sender.’

To double check that your email address is in our database access the Email control centre.

Enter your email address and click 'Submit'. If you are in the database you will be sent directly to the email control centre. If you are a Subscriber or free registered user, you will need to log in before you can gain access.
How do I change or update my email address for Newsletter distribution?
To update your email address for newsletter distribution, access the Email control centre. 

Enter your Email address and click 'Submit'. If you are in our database you will be brought directly to the email control centre. If you are a Subscriber or a free registered user, you will need to log in before you can gain access.

How do I unsubscribe from the Newsletter?

If you have opted in to our email newsletter from the website or by signing up for a Subscriber or free registered user account and no longer wish to receive our e-mail Newsletters, access the Email control centre and unsubscribe.
Subscribers and free registered users are required to log in prior to gaining access. Enter the email address that you opted in with into the box provided and click 'Submit.' If you are prompted for a username and password, you will need your user information to continue.

After you access the email control centre, we give you the option to check or uncheck the types of e-mail Newsletters you wish to receive. Uncheck the Newsletter type(s) you do not want to receive or click the 'Uncheck all' button and click 'Submit.' You will then be asked to confirm your desire to unsubscribe. To unsubscribe, click the 'Unsubscribe' button.

 

Back to main FAQ page Top