Your tools

How to use Connect

Learn how to make the most of our exclusive member community.

How to use Connect

What is Connect?

Connect is a social community for our members. The goal of Connect is to give you a safe and secure place to celebrate, share tips and support each other.

Welcome to Connect

What can I do on Connect?

  • Post photos of your food, weight loss progress, or whatever you feel like!
  • Like and comment on others members' posts
  • Find and follow members you want to keep up with 
  • View other members successes and their best tips

How do I access Connect?

Download the latest version of WW app and you'll see the Connect icon along the bottom of your home screen.
Connect icon second from left

Or on the website, Click on Connect from your top navigation.
Connect on web

Our Connect hot tips

Create your own library of Posts

Use a hashtag that has your name on it. For example if your username is jezzyj, create a #inspirationforjezzyj on all posts that you want to look back on.  

Add hashtags for all challenges and groups you participate in to all of your posts such as #wwwalkers #wwrun5k

Add hashtags for favourite recipes, or actitivites you enjoy like #earlyriser, #lovetobake or #mumofthree to your posts so other members with similar interests can find you.

Create a Challenge

Use a hashtags such as #WWWalk, #30daychallenge or #summerchallenge. Join a challenge by searching for hashtags such as #WWWalk, #run or #fruitandvegetablechallenge.

Add the hashtags to the bottom of your posts so that other members can find you.

Create a Group 

Use hashtags to create groups such as #WWYoungSlimmers, or meet others who enjoy the same hobbies like #scrapbook or #lovetoknit or find friends in your life-stage like #futurebride, #newmum, #grandma.

Add the hashtags to the bottom of your posts so that you're friends can find the group.

How do I find members in my area?

Search using hashtags followed by city or state, eg: #sydney #midnorthcoast #NthQld

What do these acronyms mean?

NSV = Non-Scale Victory

SP = SmartPoints


If I like a member's posts, how can I continue seeing their posts?

You can click on 'Follow' from their post or on their profile, then all of their posts will show up in your following feed.

Follow other members

What if I find something offensive?

If you find a members post offensive you can click on the three dots and 'report as inappropriate' or 'block & hide that user'.

Report posts

Choose your Privacy Setting

Under My Connect Profile, you can manager your Privacy Settings.

Choose your privacy setting

​Public Profile
This means that your posts are visible to other members. Other members can follow you without needing approval. Your age, gender, weight, and other personal information are always private.

Private Profile
This means that your posts are are not visible to other members without specifically approving them. Other members can REQUEST to follow you but will not see any of your posts posts until they are approved by you. Your age, gender, weight, and other personal information are always private.


This stream is where you'll see the most popular posts from other members in the community. You can also filter posts by New, Members you are Following,  Search and Explore to find Members and Hashtags, View your Notifications and View and edit your Profile.


Weekly Topic Banner

There will be a banner at the very top of the Connect tab that changes weekly. As an example, this is a weekly topic for "Pick one new #portiontool."

Weekly topic

By tapping the banner, you'll see all the posts from the entire community tagged #portiontool



You can make three types of posts easily from the stream. First choose the type of post you want to create: 
To make a post
Status - text update - don't forget to add #hashtags!
Photo - photo - maybe on your walk or your healthy lunch
Before After - two photos side by side 

After selecting or taking a photo, customise it with filters, captions and fonts.

Tap 'Post' to post your photo.

Got more questions or need help?

As always, we're here to help! Open up a Online Coaching session from My Day. We'll also add frequently asked questions to this page to help all members get to know our awesome new app community!