Account related FAQs

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Update your account settings

Update Other Account Settings (community user)

*Remember me on this computer 

If you select "Remember me on this computer" for automatic log-in functionality, we will remember your user name and password on this computer. Each time you visit you will have instant access to your account without having to log in.

PLEASE NOTE: If you use a public computer or share your computer with others and do not want them to see your account, do not use this feature. If you log out, your user name and password will no longer be saved on this computer. This means you will be required to type in your user name and password the next time you visit the site.


Update your email address

We hope you enjoy receiving our newsletters. To update your email preferences please enter your email address and click 'Submit'. is committed to protecting your privacy. For more information, review our Privacy Policy.


Cancelling your subscription

How do I cancel my Weight Watchers Online/eTools subscription?
To cancel your Weight Watchers subscriptions please contact the Customer Service Team on 13 19 97 for Australian customers or 0800 009 009 for New Zealand customers.

Or, leave us your details below and we will call you back. Request a call back

Read Weight Watchers Subscription Cancellation Policy 

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